Privacy Policy

Information We Collect

• Directly from you: account details, contact info, age-verification data, order and payment details (processed by our payment processor), messages to support.
• Automatically: device and browser data, IP address, pages viewed, referring/exit pages, timestamps, and approximate location.
• From partners: age-verification providers, fraud-prevention services, analytics/advertising partners.

How We Use Information

• Provide and improve the Site, products, and services.
• Process and deliver orders; communicate about purchases, shipping, and support.
• Authenticate users, verify age/eligibility (21+), and prevent fraud and abuse.
• Personalize content and offers; perform analytics and measure campaigns.
• Comply with legal obligations and enforce our Terms.

How We Share Information

• Service providers: payment processing, age verification, shipping, email/SMS, analytics, advertising (as applicable), and website hosting.
• Legal & safety: to comply with law, enforce policies, or protect rights and safety.
• Business transfers: in connection with a merger, acquisition, or asset sale.

Cookies & Similar Technologies

We use cookies, pixels, and local storage to remember preferences, keep you signed in, analyze traffic, and measure ads. You can manage cookies in your browser settings. Some features may not work if you disable certain cookies.

Manage preferences (if you offer a cookie banner or settings link, point it here).

Analytics & Advertising

We may use analytics tools (e.g., site analytics) to understand how the Site is used, and advertising tools to show relevant offers. Where required, we obtain consent and/or provide opt-outs. Ad partners may use cookies or device identifiers to measure performance and prevent fraud.

Email & SMS Marketing

You can opt out of marketing emails by clicking “unsubscribe” in our messages. For SMS, reply STOP to opt out. Transactional communications (e.g., order updates) will still be sent as needed to fulfill your order.

Age Restrictions (21+)

Our products and Site are intended for adults 21+. We do not knowingly collect personal information from anyone under 21. If you believe a minor provided information, contact us and we will delete it.

Data Retention

We retain information as needed to provide the Site and services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on the type of data and our legitimate needs.

Security

We use reasonable technical and organizational measures to protect information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have rights such as access, correction, deletion, portability, and restriction/objection to certain processing.

• California/US State Laws (e.g., CPRA, VCDPA, CPA, CTDPA, UCPA): You may have rights to know/access, correct, delete, and opt out of targeted advertising, sale, and profiling. We do not sell personal information for money; where “sale” or “sharing” includes ad tech, you can opt out using available tools (browser signals where recognized and any Do Not Sell or Share/Opt-Out links you provide).
• EEA/UK (GDPR): Legal bases include performance of a contract (orders), legitimate interests (security, analytics, improvements), compliance with legal obligations, consent (where required, e.g., certain cookies/marketing). You may have rights to access, rectify, erase, restrict, object, and portability.

How to exercise: Email us at support@kingscrest.com with “Privacy Request” and your request type. We may verify your identity and, where allowed, act through an authorized agent.

Do Not Track & Global Privacy Control

Some browsers send “Do Not Track” or Global Privacy Control (GPC) signals. Where legally required and technically feasible, we endeavor to honor applicable signals.

International Transfers

We may transfer, store, and process information in countries other than where it was collected. We use appropriate safeguards as required by law for cross-border transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the new policy and update the “Last updated” date. Your continued use of the Site after changes become effective constitutes acceptance.

Contact Us

Questions or requests? Email support@kingscrest.com.

This policy is for general informational purposes and not legal advice. Please have counsel review for your business and jurisdictions where you sell.